Privacy Policy
General Information
Data protection and data security are important to Digital Vault SA, a company registered in the Commercial Register of the Canton of Valais under company number CHE-140.544.376 (hereinafter referred to as "Digital Vault" or "we"). We process your personal data responsibly, in accordance with applicable Swiss and European Union laws and in compliance with this Privacy Policy.
The following notice informs you in detail about the personal data we collect, the purposes for which it is used, with whom it is shared, and what control and information rights you have when visiting our website and/or using our web/mobile application and/or using any of our services.
Content
In this Privacy Notice, we inform you about how we collect and process personal data when you:
- Visit our website at www.vaultx.ch (hereinafter referred to as the "Website")
- Access our social media pages
- Contact us
- Use our web/mobile application (hereinafter referred to as "VaultX")
- Use our services as a customer
- Inquire about VaultX and/or our services as a prospect
Data Controller
We are responsible for the data processing described in this Privacy Notice.
If you have any questions or wish to exercise your data protection rights, please contact us at:
Email: contact@vaultx.ch
Mail: Digital Vault SA, Data Protection Officer, Avenue Rosemont 2, 1208 Geneva
Personal Data Processed During Communication and Service Provision
We collect information you provide to us in these situations:
- When you contact us
- When you visit our Website or use VaultX or other services
- When you register as a user/customer of VaultX and/or other services
- When you apply for a job with us
This includes:
- General personal data (name, contact information)
- Information about your position/role within your organization
- Business relationship data (offers, contracts, transactions, accounts, assets, claims)
- Information about other persons involved in the business relationship
We also process personal data received from:
- Third parties
- Public registers
- Authorities and regulators
- Business partners
- Other public sources
Website and Application Usage
Informational Use
You can visit our Website anonymously. Our servers automatically record:
- IP address
- Access date/time
- Browser information (name, version, OS, preferred language)
VaultX Usage
When registering for VaultX, we collect:
- Personal details (name, contact information)
- Data you enter/generate/store in VaultX
- Authentication data (we use 2FA and MFA)
- SAML 2.0 for SSO (business customers)
Web Analytics
We use Google Analytics with:
- Cookie-based tracking
- IP anonymization (for transfers outside Switzerland/EU/EEA)
External Resources
Our Website includes:
- External content (videos, images)
- Communication features (chat plugins)
- Technical resources (may collect your IP)
Cookies
We use cookies to:
- Enable website functionality
- Analyze usage
- Improve user experience
You can manage cookie preferences via:
- Browser settings
- Our cookie preference tool
Social Media
Our company pages collect:
- Visitor statistics
- Demographic information
(Data is aggregated/anonymized)
Newsletter
When subscribing, we collect:
We analyze:
- Open rates
- Click-through rates
(Unsubscribe link included in all newsletters)
Data Processing Purposes
We process personal data to:
- Respond to inquiries
- Process registrations
- Handle job applications
- Provide Website/VaultX/services
- Analyze and optimize usage
- Improve social media presence
- Conduct marketing activities
- Manage event registrations
- Share product updates
- Enforce legal claims
Legal bases include:
- Contractual obligations
- Legal requirements
- Legitimate interests
- Your consent (revocable)
Data Storage and Transfers
Locations
Primarily stored/processed in:
May be transferred worldwide with appropriate safeguards
Third-Country Transfers
When transferring to non-adequate countries:
- We use EU Standard Contractual Clauses
- Implement additional safeguards
- Only transfer when legally permitted
Data Security
We implement:
- Access controls
- Security procedures
- Regular risk assessments
Note: Blockchain-stored data cannot be deleted
Data Sharing
Hosting Provider
Our external host processes:
- IP addresses
- Contact data
- Usage data
(Only for service provision)
Other Disclosures
We may share data when:
- Legally required
- Court-ordered
- Necessary for contract fulfillment
Retention Periods
We retain data:
- Only as long as necessary
- May extend for legal/compliance reasons
Your Rights
You have the right to:
- Access your data
- Receive data portability
- Request corrections
- Request deletion
- Object to processing
(Subject to legal limitations)
Policy Updates
We may update this policy as needed.
Last updated: June 16, 2025